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Geomarine — Geomarine Intelligence Solutions

Your Freight Marketplace — One Request, Competing Forwarder Bids

FREIGHT SHIPPER — COMPLETE GUIDE
💰
100% Free
No fees for Shippers
🧮
Blind Bidding
Forwarders compete fairly
🚚
Multi-modal
Ocean, Air, Road, Rail
📱
Web + Mobile
Available on all devices

Neutral Marketplace — No Escrow, Pay Forwarders Directly  |  Version 1.0 — May 2026

📑 Table of Contents

1. Why Ship with Geomarine Freight?Benefits & How It Works
2. Registration (Web & App)Sign Up — Free
3. Posting a Freight Request — WebsiteCreate an RFQ
4. Posting a Freight Request — AppRFQ on Mobile
5. Receiving & Comparing BidsBlind Bidding
6. Awarding a BookingSelect the Winning Bid
7. Tracking Your ShipmentMilestones & Documents
8. Chat & MessagingTalk to Your Forwarder
9. Managing ShipmentsAmendments, Demurrage, Claims
10. Confirming Delivery & ReviewsClose & Rate
11. NotificationsWeb, App & Email
12. Multi-modal OptionsOcean, Air, Road, Rail
13. Profile ManagementSettings & Preferences
14. Pricing & FeesFree for Shippers
15. Contact & SupportGet Help
SECTION 1

Why Ship with Geomarine Freight?

The smarter way to move cargo — one request, multiple competing bids

100% FREE for Shippers

No registration fees. No commission from you. You pay the forwarder directly for the freight.

💸

Save Money

Competing forwarders bid on your request, driving freight prices down

Save Time

One freight request reaches many qualified forwarders instantly

🧮

Blind & Neutral

Forwarders bid without seeing your identity until you award

🚚

Multi-modal

Ocean FCL/LCL, Air, Road FTL/LTL and Rail in one place

📲

Mobile Access

Post requests and track shipments — web or mobile app

🔒

No Escrow

Geomarine never holds your funds — you transact directly with the forwarder

How It Works

📝
Post Request
🧮
Receive Bids
🏆
Award Booking
📦
Track & Deliver

Rate Forwarder
Two roles, one marketplace: A Shipper (you — the cargo owner) posts freight requests for free. A Forwarder (freight forwarder) competes by bidding. Geomarine earns a separate commission from the forwarder — never from you.
SECTION 2

Registration (Web & App)

Create your free shipper account in under 2 minutes

Web Registration

https://geomarinehub.com/freight/shipper/register
📦

Create Your Shipper Account

Post a freight request — forwarders compete to win it

Sara Khalil
Delta Trading Co.
Shipper (Cargo Owner)
+971 55 118 9935
🇦🇪 UAE
••••••••••••
Create Free Account

OTP Verification

https://geomarinehub.com/freight/shipper/verify
📧

Verify Your Email

We sent a 6-digit code to [email protected]

5
1
8
3
_
_
Verify & Continue

Didn't receive it? Resend Code

App Registration

Login screen
9:41📶 🔋

Create Account

Sara Khalil
Delta Trading Co.
+971 55 118 9935
••••••••••••
Sign Up Free
Tip: Log in any time at geomarinehub.com/freight/shipper/login to reach your dashboard at /freight/shipper/dashboard. The public landing page is geomarinehub.com/freight.
SECTION 3

Posting a Freight Request — Website

Create an RFQ on the web and let forwarders compete for your cargo

Step 1: Choose Origin, Destination & Mode

https://geomarinehub.com/freight/shipper/requests/new

Where is your cargo going?

Choose your route and transport mode

🇦🇪 Jebel Ali (AEJEA)
🇳🇱 Rotterdam (NLRTM)

Transport Mode

🚢
Ocean
FCL / LCL
✈️
Air
Air freight
🚛
Road
FTL / LTL
🚂
Rail
Block / wagon

Step 2: Cargo Details

https://geomarinehub.com/freight/shipper/requests/new?step=cargo

Describe Your Cargo

Industrial Pumps & Spare Parts
FCL — 1 x 40' HC
12,500 kg
58 CBM · 6 pallets 120x100x140
8413.70
FOB Jebel Ali
2026-06-15
$84,000

Step 3: Special Requirements & Submit

https://geomarinehub.com/freight/shipper/requests/new?step=review

Special Requirements

Customs Clearance Cargo Insurance Door Pickup Dangerous Goods: No Reefer: No
Cargo ready at our Jebel Ali warehouse. Need door-to-port pickup and export customs clearance. Please quote all-in rate including THC and documentation.
📎 packing-list.pdf · commercial-invoice.pdf
Route: Jebel Ali → Rotterdam
Mode: Ocean FCL (40' HC)
Post Request ✓
After You Post: Your request is broadcast to qualified forwarders on the platform. They bid blind — they cannot see your identity until you award. You will be notified as competitive bids arrive.
SECTION 4

Posting a Freight Request — App

Create RFQs on the go from your mobile device

1. Route & Mode

Post Route screen

2. Cargo Details

9:41📶 🔋

Cargo

Industrial Pumps
FCL — 1 x 40' HC
12,500 kg
58 CBM
8413.70 · FOB

3. Requirements

9:41📶 🔋

Requirements

Customs Insurance Door Pickup
2026-06-15
All-in rate incl. THC & docs. Door-to-port pickup.
📎 packing-list.pdf

4. Review & Post

Post Review screen
SECTION 5

Receiving & Comparing Bids

Blind bidding — compare price, transit time and services side by side

Once your request is live, multiple forwarders submit competing bids. Bidding is blind: forwarders do not see your company identity, and you see each bid as an anonymized offer. The forwarder's full identity is revealed only after you award the booking. Compare bids on price, transit time, and included services before you decide.

Web — Bid Comparison

https://geomarinehub.com/freight/shipper/requests/FRQ-2026-0118/bids

Request #FRQ-2026-0118 — Bids Received 3 bids

Jebel Ali → Rotterdam · Ocean FCL (40' HC) · Ready: 15 Jun 2026

Forwarder A Identity hidden
⭐ 4.8 (96 reviews) · Verified Forwarder
$2,450
Transit: 22 days
Ocean freight (40' HC)$1,650
Origin THC + documentation$420
Export customs clearance$180
Cargo insurance (0.2% of value)$200
Award Booking ✓
Forwarder B Best Price
⭐ 4.6 (71 reviews) · Verified Forwarder
$2,280
Transit: 26 days
Ocean freight (40' HC)$1,520
Origin THC + documentation$400
Export customs clearance$160
Cargo insurance (0.24% of value)$200
Award Booking ✓
Forwarder C Fastest Transit
⭐ 4.9 (148 reviews) · Verified Forwarder
$2,640
Transit: 19 days
View Breakdown Award Booking ✓

App — Bid Cards

Bids screen
Why blind bidding? It keeps the marketplace neutral and competitive. Forwarders win on price and service, not on who they know — and you stay anonymous until you choose a winner.
SECTION 6

Awarding a Booking

Select the winning bid — this creates your booking

When you award a bid, Geomarine creates a booking between you and the winning forwarder. At this moment the forwarder's full identity and contact details are revealed to you, and yours to them, so you can finalize the shipment together. Remember: you pay the forwarder directly — Geomarine does not handle payment and holds no escrow.

Web — Award Confirmation

https://geomarinehub.com/freight/shipper/requests/FRQ-2026-0118/award
🏆

Award this booking to Forwarder B?

Once awarded, identities are revealed and other bids are closed.

Bid amount$2,280 (all-in)
Transit time26 days
IncludesFreight + THC + Customs + Insurance
PaymentDirect to forwarder
Confirm & Award ✓
Booking Created: Booking #BKG-2026-0094 is now active. You can chat with the forwarder, track milestones, and exchange shipping documents from your dashboard. Settle the freight charges directly with the forwarder per their invoice.

What Happens After Awarding

🏆
Award Bid
🔐
Identity Revealed
📋
Booking Created
📦
Shipment Begins
SECTION 7

Tracking Your Shipment

Follow milestones, customs status, insurance and documents end to end

Shipment Milestone Flow

MilestoneColorDescription
BookedGoldBooking confirmed with the forwarder
Cargo Picked UpCyanCargo collected / received at origin
In TransitPurpleDeparted origin, en route to destination
Customs ClearanceCyanImport/export clearance in progress
Out for DeliveryGreenFinal-leg delivery to consignee
DeliveredNavyCargo delivered and confirmed

Web — Shipment Detail with Timeline

https://geomarinehub.com/freight/shipper/bookings/BKG-2026-0094

Booking #BKG-2026-0094

Jebel Ali → Rotterdam · Ocean FCL (40' HC) · In Transit

Booked
Picked Up
3
In Transit
4
Customs
5
Delivered

Forwarder

Continental Freight Lines

Awarded Bid

$2,280 — all-in (40' HC)

Vessel / Voyage

MV Maersk Cairo · V.214W

ETD / ETA

18 Jun → 14 Jul 2026

Customs Status

Pending at destination

Cargo Insurance

Covered — $84,000

Shipping Documents

📄 Bill of Lading (B/L) — MAEU214WDownload
🧾 Commercial InvoiceDownload
📦 Packing ListDownload
🛡️ Insurance CertificateDownload

App — Shipment Tracking

Tracking screen
SECTION 8

Chat & Messaging

Communicate directly with your awarded forwarder

After you award a booking, a direct chat opens with the winning forwarder. Use it to confirm pickup details, share documents, clarify customs requirements, or coordinate the final delivery. (Before awarding, all communication stays through the platform so the blind-bidding stays neutral.)

App — Chat Screen

9:41📶 🔋
CF
Continental Freight Lines
Online · #BKG-2026-0094
Today, 11:08 AM
Sara (Delta Trading)
When will the container be picked up?
Continental Freight
Truck arrives tomorrow 14:00 at your Jebel Ali warehouse
Sara (Delta Trading)
Packing list attached. Please confirm B/L draft
Continental Freight
B/L draft uploaded for your approval ✓
📎
Type a message...
Chat Tips:
SECTION 9

Managing Shipments

Active and past bookings, amendments, demurrage and claims

Web — Bookings List

https://geomarinehub.com/freight/shipper/bookings
All (17) Open Requests (4) In Transit (3) Delivered (9) Claims (1)
BookingRouteModeStatusETA
#BKG-0094Jebel Ali → RotterdamOcean FCLIn Transit14 Jul
#BKG-0091Shanghai → DubaiAirOut for Delivery02 Jun
#BKG-0088Dubai → RiyadhRoad FTLDelivered22 May
#BKG-0085Hamburg → Jebel AliOcean LCLClaim Open18 May

Amendments

Need to change a shipment after booking? Request an amendment from the booking detail page — for example, change the cargo ready date, adjust quantities, or add a service. The forwarder reviews and confirms; agreed cost changes are settled directly with them.

https://geomarinehub.com/freight/shipper/bookings/BKG-2026-0094/amend

Request Amendment

Change Cargo Ready Date
2026-06-15
2026-06-19
Production delay at warehouse. Please advise revised sailing.
Submit Amendment

Demurrage & Detention

⚠️ Demurrage / Detention: If cargo or containers are held beyond the free time at port or yard, the carrier may apply demurrage (at port) or detention (for equipment) charges. Your forwarder records these against the booking and bills you directly. Track accruing free-time on the booking detail page and act promptly to avoid charges.

Claims

If cargo is lost, short-delivered, or damaged, open a claim against the booking:

  1. Notify the Forwarder — raise it in chat immediately and note any damage on the delivery receipt.
  2. Open a Claim — from the booking, tap "Open Claim". Select the claim type (loss, damage, shortage, delay).
  3. Provide Evidence — attach photos, survey reports, the B/L, commercial invoice and insurance certificate.
  4. Insurance & Forwarder Handling — if cargo insurance was arranged, the forwarder/insurer processes the claim; Geomarine can mediate the marketplace record.
  5. Resolution — settlement is agreed between you, the forwarder and the insurer.
Reminder: Geomarine is a neutral marketplace and is not the carrier, insurer, or payment processor. Demurrage, detention and claim settlements are handled directly between you and your forwarder/insurer.
SECTION 10

Confirming Delivery & Reviewing the Forwarder

Close out the booking and rate your experience

Confirming Delivery

When your cargo arrives, confirm delivery on the booking to close it out. This records the completion date and unlocks the review step.

https://geomarinehub.com/freight/shipper/bookings/BKG-2026-0088/confirm
📦

Confirm Delivery

Booking #BKG-2026-0088 · Dubai → Riyadh · Road FTL

2026-05-22
Received in good order
Confirm Delivery ✓

Reviewing the Forwarder

After delivery is confirmed, rate the forwarder on a 5-star scale. Your review helps keep the marketplace transparent for other shippers.

https://geomarinehub.com/freight/shipper/bookings/BKG-2026-0088/review

Rate Your Forwarder

Booking #BKG-2026-0088 · Dubai → Riyadh (Road FTL)

★★★★★

5 out of 5 — Excellent

Picked up on time, clear communication, and cargo arrived undamaged ahead of ETA. Documentation was flawless. Will book again.
Submit Review
⚠️ Important: Cargo claims (loss, damage, shortage) should be raised promptly — ideally before signing a clean delivery receipt and within the timeframe in your B/L and insurance terms. Confirming a clean delivery may limit later claims.
SECTION 11

Notifications

Stay informed across web, app and email

Geomarine keeps you updated at every stage of your shipment — in your browser, via push notifications on the app, and by email. You can fine-tune what you receive in Profile → Notifications.

What You Get Notified About

EventWebApp PushEmail
New bid received on your request
Bid updated or withdrawn
Booking awarded / confirmed
Shipment milestone reached
Customs clearance update
New document uploaded (B/L, invoice)
New chat message
Amendment / claim status change

Web — Notification Center

geomarinehub.com/freight/shipper/notifications

Notifications

🧮 New bid on #FRQ-0118 — $2,280
2 min ago
🏆 Booking #BKG-0094 awarded
1 hour ago
🚢 #BKG-0094 now In Transit
3 hours ago
📄 New document: Bill of Lading
Yesterday

App — Push

9:41📶 🔋
📦 Geomarine Freight
New bid on your request — $2,280, 26 days transit. Tap to compare.
now
📦 Geomarine Freight
#BKG-0094 milestone: Cargo Picked Up at Jebel Ali.
2h ago
📦 Geomarine Freight
New document uploaded: Bill of Lading (B/L).
Yesterday
SECTION 12

Multi-modal Options

Choose the transport mode that fits your cargo, budget and timeline

🚢
Ocean
FCL & LCL
✈️
Air
Fast & time-critical
🚛
Road
FTL & LTL
🚂
Rail
Cost-efficient overland
ModeBest ForLoad TypesTypical Transit
🚢 Ocean FCLFull container loads, heavy or high-volume cargo20', 40', 40' HC, reeferWeeks
🚢 Ocean LCLSmaller shipments that don't fill a containerPer CBM / consolidatedWeeks
✈️ AirUrgent, high-value or perishable cargoPer chargeable weightDays
🚛 Road FTLFull-truck regional / cross-border movesFull trailerDays
🚛 Road LTLPart loads sharing trailer spacePer pallet / weightDays
🚂 RailCost-efficient long-haul overland (e.g. Asia—Europe)Container / wagon1–3 weeks
Not sure which mode? Post your request with the mode that fits best — or add a note asking forwarders to propose alternatives. Many forwarders will quote multi-modal or door-to-door options so you can compare cost vs. speed.
SECTION 13

Profile Management

Keep your shipper account information up to date

Profile Settings

SettingWebApp
Edit Name & Company
Change Email
Change Phone
Change Password
Default Incoterms & Currency
Saved Origins / Destinations
Notification Preferences
Booking History Export
Push Notifications
Biometric Login

Web Profile

geomarinehub.com/freight/shipper/profile
SK
Sara Khalil
Delta Trading Co. · Shipper
📞 +971 55 118 9935
🌎 UAE
📦 17 Bookings
🧮 4 Open Requests

App Profile

Profile screen
SECTION 14

Pricing & Fees

The platform is 100% free for shippers

$0 — Free for Shippers

No registration fee. No commission from you. You only pay the forwarder for the freight.

How Money Flows

📦
You (Shipper)
💵
Pay Forwarder
Directly
🚚
Forwarder
Moves Cargo

Geomarine earns a separate commission from the forwarder — never from you. Geomarine is not a payment processor and holds no escrow.

Who Pays What

ItemShipper (You)Forwarder
Account registrationFreePer plan
Posting freight requestsFree
Receiving & comparing bidsFree
Freight charges (the shipment)Paid directly to forwarderReceives payment
Geomarine platform commission$0Pays Geomarine
Escrow / fund holdingNone — Geomarine never holds funds
⚠️ Important: Because Geomarine is a neutral marketplace and not a payment processor, all freight charges, duties, taxes, demurrage and insurance are settled directly between you and your forwarder under their own invoice and terms. Always review the forwarder's quote breakdown before awarding.
Bottom line: You get competing, transparent freight bids at no cost — and full control over who you award and how you pay them.
SECTION 15

Contact & Support

We're here to help you move your cargo

📧

Email

[email protected]

Response within 24 hours

💬

WhatsApp

+971 55 118 9935

Available 24/7

🌐

Website

geomarinehub.com/freight

Live chat available

📦

Ready to Move Your Cargo?

Post one freight request and let verified forwarders compete for your shipment — free, neutral, and on your terms.

Create Free Shipper Account Download the App

Geomarine — Geomarine Intelligence Solutions © 2026. All rights reserved.

Geomarine — Intelligence Solutions
Geomarine Intelligence Solutions FZCO · Licence No. 89175, IFZA Business Park, DDP, PO Box 342001, Dubai Silicon Oasis, Dubai, UAE · geomarinehub.com
© 2026 Geomarine — Intelligence Solutions. All rights reserved.